IT Implementation Officer Cross&Co

D'Ieteren Automotive S.A.

7 months

English Dutch French
700€ /day

09/11/2022 - 30/06/2023

Brabant Wallon, Belgium

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Implementation Officer

Within our project team and representing the User Relationship Management-team, we are seeking a dynamic implementation officer to prepare, facilitate and support the deployment of our new Dealer Management System and its ecosystem for a region of retailers.


You are co-responsible for implementation and roll-out strategy of this new DMS and its new modules so that clear objectives can be achieved.


You work in close collaboration with the Implementation Success Manager to whom you report and its team of rollout engineers and you work closely with our D’Easy Relationship Managers who are the long-term contact for the dealer. You will also be a stakeholder in workshops with Knowledge and Adoption teams.



  • Prepare a clear implementation base content
  • (co-) Build and maintain the migration & customization roadbooks
  • Plan and facilitate dress rehearsals of the implementation of the new IT-ecosystem for our dealers
  • Challenge all stakeholders, preferably in workshops, who have a role to play in the migration
  • Work closely together with Knowledge/Adoption teams, the team of roll-out engineers and support the success implementation manager
  • Report on the progress of the implementation strategy and the roll-out approach for pre-pilot, pilot and mass

Good knowledge of:

  • Good knowledge MS Office Tools, advanced Excel user and Powerpoint
  • Knowledge of Power BI is a nice to have



  • Ability to coordinate projects
  • Dutch and/or French as mother tongue ; fluent knowledge of English is nice to have

 Technical Skills :

  • Knowledge of structured project management methodologies
  • Has relevant Business and/or IT knowledge
  • You are an experienced Excel-user and know how to work with the common MS Office tools

Personal Skills/Attitude :

  • Flexibility
  • Stress resistant
  • Solution focused
  • Initiative & Accuracy
  • Diplomatic
  • Thoroughness and attention to details
  • Commitment to excellence
  • Ability to work independently, self-organized
  • Social and motivated person who can inspire people and is motivated to learn, eager to discover new things and not afraid to meet a lot of new people and businesses



Technical Support Engineer - Senior


English - Professional working proficiency

Dutch - Native or bilingual proficiency

French - Native or bilingual proficiency


Excel - Expert

Power BI - Advanced

MS-Office - Advanced