Description
Role Description : Coordinate the activities to ensure all business teams impacted by a new platform rollout are fully prepared and engaged for the upcoming changes to their way of working.
Main Tasks:
- Coordinate the preparation for the rollout of a new platform and organisational model with different business departments and project leads
- Facilitate sessions on alignment of processes and procedures, organisation and roles
- Execute the change plan, including but not limited to below activities:
- Organize & facilitate kick-off sessions
- Organize and create internal & external communication
- Lead the change agent network
- Gather feedback by organizing and analysing internal surveys. Translate this to actions to be taken and adapt plan where needed
- Organize training for all impacted internal users
- Organize demo sessions
- Prepare trainers for training
- Organize internal and external support at go live
- Produce and maintain accurate project schedules
- Prepare monthly progress reports
- Coordinate with key Project Managers to align Go live planning and manage risks and dependencies with the new digital value chain
Expected Skills:
- Team player with straight forward, hands-on mentality
- Strong communication and motivation skills
- Cultural awareness and knowledge working across different teams, cultures and nationalities
- 5+ years proven experience leading projects/change management in an international environment
- Fluent in English with good working knowledge of Dutch/French or Czech/Polish an asset
- Certification in Project Management and particularly Change Management Methodology
- Good understanding of business processes, technology landscape, new technologies and industry standards
- SAP 4i integration or rollout experience is considered an advantage
- Experience in the Insurance sector/Finance sector preferred