Client Satisfaction Manager (MSP)
Welcome to the future of external talent. You want more than just recruiting. And rightly so, because there is more to the classic recruiter job!
Talent Acquisition Specialist (MSP)
Welcome to the future of external talent. You want more than just recruiting. And rightly so, because there is more to the classic recruiter job!
Are you energized by human contact, yet thrive in structured and administrative environments? Do you effortlessly juggle multiple tasks and always manage to find the right solution?
Are you detail-oriented while maintaining a clear overview, and do you have a knack for matching the right person with the right mission?
Perfect! This HR service provider role was made for you.
At ProUnity, we’re building the future of work – every single day. From public institutions to large companies, we help our clients engage and manage external talent effectively and fairly.
How? Through our smart, intuitive platform that streamlines everything from the initial request to invoicing.
That’s where you come in. As our new MSP Service Consultant, you’ll play a key role in making it all happen.
Your Mission
You’re the central point of contact between the client, the freelance/talent provider, and our platform. You ensure that the engagement process runs smoothly, correctly, and professionally. Thanks to you, everything stays on track – and everyone’s satisfied.
Your day-to-day responsibilities include:
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– Organizing briefing meetings with clients to write clear job descriptions
– Supporting the selection process (clients interview – you advise)
– Monitoring contracts, timesheets, extensions, and invoices
– Guiding clients through our platform (don’t worry – training is provided)
– Identifying improvements and collaborating with our IT team
– Holding regular meetings with clients on collaboration, reporting, and optimization
– Ensuring compliance with processes, deadlines, and legal requirements
In addition to supporting your clients with recruitment, you also get a lot of energy from the contacts with your clients, suppliers and freelancers. You support them with pleasure in both operational and strategic tasks and decisions. You are a “pro” in file management and communication, thinking in terms of solutions.
And that’s precisely why you’re looking for “something more”!
Your Challenge
As a Talent Acquisition Specialist (MSP) at ProUnity, you’ll get more out of your professional life:
• Point of contact for government and corporate clients, freelancers and suppliers
• You support your clients with hiring and managing their external employees, but you also address freelancers or suppliers
• You are responsible for the operational meetings and providing the agreed reports,
• Connecting clients with external talent
• Monitoring clients on the platform, from work request to selection, contracting and invoicing
• Consultation with clients to improve cooperation on and off the VMS platform
• Guiding the client in the development of functionalities on the VMS platform
• Demonstrating and explaining new and existing platform features
• Evaluating and improving functionalities on the VMS platform
• …
Skills & experience
• MSP experience, either as an MSP or as a supplier – Professional Bachelor or equivalent in experience
• Dutch, with good knowledge of French and English (written and spoken)
• You are at the starting blocks of your career, or you already have some experience in a similar position
• Excellent command of computer tools (Office).
• Multitasking, attention to detail, flexibility in task content and priority management
• Entrepreneurial, proactive, enthusiastic
• A good dose of empathy
• Good communication skills and a healthy ambition
• Dedicated to colleagues and the ProUnity project.
Our offer
• You work in a rapidly growing and constantly changing sector.
• A pleasant and intellectually stimulating work environment in a close-knit team
• Highly varied work with high added value
• Opportunities for advancement
• Employment contract: full-time, indefinite duration
• Salary: €2,500.00 – €4,000 per month, depending on your seniority
Your profile
You’re a team player with strong interpersonal skills and a love of structure.
You communicate clearly, think in solutions, and stay calm even when things move fast.
We’re looking for someone who is:
• Client-focused, communicative, and pragmatic
• Proactive, independent, and highly responsible
• Versatile, organized, and able to set clear priorities
• Detail-oriented without losing the big picture
• A real team player – with a sense of humor and ambition
• Fluent in Dutch or French (native level), with a good command of English
• Bachelor’s or Master’s degree – ideally with first experience in recruitment
• Quick to learn and comfortable using tools like MS Office and other systems
What we offer
At ProUnity, you’ll have room to grow, take initiative, and be yourself.
Our culture? Fair. Forward. Together.
• A dynamic role in a fast-growing sector
• A team culture built on openness, feedback, and fun
• Real opportunities to evolve based on your ambitions
• A meaningful job with visible impact and personal satisfaction
Your package
• Full-time permanent contract
• Competitive salary based on your experience
• Extra benefits, including:
– Laptop, training budget
– Company car + fuel card, or mobility budget
– Eco vouchers, meal vouchers, hospital insurance
– Phone allowance, bike/public transport compensation
– Expense reimbursement and KPI-based bonus
• Hybrid working model: 3 days at our Brussels office (1150), 2 days remote
Ready to make a difference?
Send your CV
We only work with direct applications – no intermediaries please.
Happy@ProUnity
You will have ample opportunity to demonstrate and develop your skills and clout.
We offer you a warm environment where every voice counts, differences are welcome and appreciated.
Feeling good is important; that’s why we encourage you to be yourself and develop.
