Description
ProUnity is the single point of contact for this assignment. If you have any questions, you may contact Widad El Aouam, Client Satisfaction Manager, per email widad.elaouam@pro-unity.com
_________________________
Config Agent for an automotive ERP (DMS = Dealer Management System)
Within our project team and representing the User Solutions Services-team, we are seeking a dynamic rollout engineer to prepare and execute the deployment of our new Dealer Management System and its ecosystem for all our car dealers.
You are responsible for implementing this new DMS and its new modules, and coach the dealers’ Digital Project Manager and its team so that clear objectives can be achieved. You work in close collaboration with the team lead and the Implementation Success Manager to whom you report and you work closely with the Project Manager of each rollout and our Relationship Managers who are the long-term contact for the dealer.
Responsibilities
- Point of contact for dealers for the preparation to this new DMS and all its modules and external connected applications
- You manage and present the DNA-file ; and assure its completion in time
- You meet with the dealer experts on several occasions and coach them accordingly
- You use the DNA-file output as a base for configuration of the new tenant and as an input for consolidated reporting on the progress of the preparation for roll-out
- Analyzing actual processes, suggest and implement improvements
- Representing IT User Solutions and Services
- Reporting of the activities and KPI
Requirements
- Excellent analytical skills
- Ability to coordinate projects
- Dutch and/or French as mother tongue ; fluent knowledge of English is required, oral and written
- Flexibility during golives (overtimes in normal working hours can be expected during the donwtime day)
- Be able to visit all our dealers in Belgium
Technical Skills
- Knowledge of structured project management methodologies
- Has relevant Business and/or IT knowledge
- You are an experienced Excel-user and know how to work with the common MS Office tools + JIRA-knowledge
Personal Skills/Attitude
- Flexibility
- Stress resistant
- Solution focused
- Initiative & Accuracy
- Diplomatic
- Commitment to excellence
- Ability to work independently, self-organized
- Social and motivated person who can inspire people and is motivated to learn, eager to discover new things and not afraid to meet a lot of new people and businesses