About D’Ieteren Automotive
D’Ieteren Automotive is the official distributor of Volkswagen brands in Belgium. The company distributes Volkswagen, Audi, SEAT, Škoda, Bentley, Lamborghini, Bugatti, Rimac, Microlino and Porsche alongside spare parts and accessories. There are around 1.2 million VW-branded vehicles on the road, which represents a leading market share of 22.5%.
The company’s purpose is to build seamless and sustainable mobility for everyone. It manages a strong network of independent dealers across the country and operates dealerships on the Brussels-Mechelen-Antwerp axis.
To complete its offering, the company sells used vehicles and provides maintenance, financing and leasing services through VDFin, a joint venture with Volkswagen Financial Services.
The brief U
D’Ieteren Automotive started working with ProUnity in 2016. To find and hire external resources for its IT department, the leader in automotive asked ProUnity E to take the initial tasks further and lead the acquisition and management of its external resources, with time & material services for consultants and freelancers.
The request stressed the need for a firm grip on the decentralized structure with multiple departments and sub-departments. ProUnity’s full MSP service V took on this complex mission and boost external talent acquisition.
The challenges
D’Ieteren Automotive faced 3 main challenges S
1 • Gather all contract information to be imported into the ProUnity platform.
2 • Identify all external resources with direct contracts, together with all Hiring Managers.
3 • Explain to its historical suppliers the new contractual clauses and the new way of working.
In team with ProUnity, the 3 challenges were met, informing suppliers and highlighting the benefits of this transfer D
The advantages were convincing: the acquisition process and external resource management was harmonized, data centralized, rates moderated, the best external resources hired, and interesting reporting possibilities added.
The solution
In a seamless transition spanning from December 2022 to March 2023, ProUnity smoothly navigated the transfer of all active client time-and-material consultancy contracts. We’ve now assumed the role of the trusted matchmaker, serving as the broker and exclusive supplier of consultancy services for D’Ieteren Automotive.
Our “MSP Full Service” package provides daily support that guarantees our client access to top-tier external resources at competitive daily rates and takes a significant load off their shoulders in terms of administrative tasks. This is executed with meticulous attention to regulatory compliance, ensuring a harmonious journey for our valued partner.
ProUnity’s engine moves into higher gear, with over 200 active consultant and freelance contracts under ProUnity’s management. Together with the client, we have a clear view on the road ahead, checking our dashboard data and expertly handling contracts, timesheets, invoicing, and payments.
The project is gaining even more traction, with additional group subsidiaries like D’Ieteren Mobility Company and Lucien Bike jumping on board. These dynamic partners are now seamlessly integrated into our process. Fresh time-and-material consultant missions are being rolled out on ProUnity’s platform, spanning across all departments and white-collar profiles, ensuring a smooth journey for everyone involved. These opportunities are then unleashed onto ProUnity’s expansive marketplace, where our trusted suppliers and freelance consultants can also shift into gear and join the movement.
In our ongoing commitment to enhancing our client’s strategic management of external resources, we’ve introduced a range of new features and reporting capabilities within their account configuration on our platform. These additions empower our client to maintain a comprehensive overview of the consultants affiliated with various suppliers, their departmental assignments, the specific projects they’re engaged in, the associated Cost Center allocations, daily billing rates, and average project durations, among other critical details.
Moreover, ProUnity has consistently met and exceeded expectations regarding data provision across a spectrum of vital functions, including invoicing, procurement, human resources, and various other areas.
The results F
• A clear framework agreement as single undisputed contract for all suppliers, without deviations.
• Transparent communication to all relevant departments.
• A smart account architecture approach on ProUnity’s VMS platform, matching D’Ieteren’s organizational structure.
• Well-defined internal points of contact and support with D’Ieteren Auto Procurement.
• Direct expert contact with ProUnity’s Client Satisfaction Manager and Account Manager.
• Continuous consultative ProUnity support for all parties involved, aligning everyone, making the project efficient and successful.
